Total Shape is a reader-supported site. Purchases made through links may earn a commission. Learn more.

Complaints and Returns

For complaints and returns of any product purchased on our website, please feel free to contact customerservice@totalshape.com.

.wpcf7 input:not([type="submit"]):not([type="checkbox"]):not([type="radio"]),.wpcf7 textarea,.wpcf7 select{width:100%;}.has-king-color-3-background-color{background-color:#dd1c1a;}.has-king-color-3-color{color:#dd1c1a;}.has-king-color-4-background-color{background-color:#b50000;}.has-king-color-4-color{color:#b50000;}html{font-family:"Montserrat",sans-serif;}body{color:#000;}a,.king-toggle{color:#dd1c1a;}.navigation .nav-links a:hover,.navigation .nav-links a:focus,.tagcloud a:hover,.tagcloud a:focus,.reply:hover,.reply:focus{color:#dd1c1a;}.entry-meta a:hover,.entry-meta a:focus,.comment-metadata a:hover,.comment-metadata a:focus,.widget .post-date a:hover,.widget .post-date a:focus,.widget_rss .rss-date a:hover,.widget_rss .rss-date a:focus{color:#dd1c1a;}h1 a:hover,h1 a:focus,.h1 a:hover,.h1 a:focus,h2 a:hover,h2 a:focus,.h2 a:hover,.h2 a:focus,h3 a:hover,h3 a:focus,.h3 a:hover,.h3 a:focus,h4 a:hover,h4 a:focus,.h4 a:hover,.h4 a:focus,h5 a:hover,h5 a:focus,.h5 a:hover,.h5 a:focus,h6 a:hover,h6 a:focus,.h6 a:hover,.h6 a:focus,.comment-author a:hover,.comment-author a:focus,.entry-author-name a:hover,.entry-author-name a:focus{color:#dd1c1a;}.king-header-section a:not(.button):hover,.king-header-section a:not(.button):focus,.king-header-section .king-toggle:hover,.king-header-section .king-toggle:focus,.king-header-section .menu .sub-menu a:not(.button):hover,.king-header-section .menu .sub-menu a:not(.button):focus,.king-header-section .menu .sub-menu .king-toggle:hover,.king-header-section .menu .sub-menu .king-toggle:focus,.king-header-section-vertical a:not(.button):hover,.king-header-section-vertical a:not(.button):focus,.king-header-section-vertical .king-toggle:hover,.king-header-section-vertical .king-toggle:focus,.king-header-section-vertical .menu .sub-menu a:not(.button):hover,.king-header-section-vertical .menu .sub-menu a:not(.button):focus,.king-header-section-vertical .menu .sub-menu .king-toggle:hover,.king-header-section-vertical .menu .sub-menu .king-toggle:focus{color:#dd1c1a;}::selection{background-color:#dd1c1a;}.king-header-shopping-cart .shopping-cart-count{background-color:#dd1c1a;}h1,.h1{font-family:"Montserrat",sans-serif;}.title,.entry-title,.page-title{font-size:32px;}h2,.h2{font-family:"Montserrat",sans-serif;}h3,.h3{font-family:"Montserrat",sans-serif;}legend,.small-title,.entry-small-title,.comments-title,.comment-reply-title,.page-header .page-title{text-transform:uppercase;font-size:16px;}h4,.h4{font-family:"Montserrat",sans-serif;}.widget-title{}h1,.h1,h2,.h2,h3,.h3,h4,.h4,h5,.h5,h6,.h6,h1 a,.h1 a,h2 a,.h2 a,h3 a,.h3 a,h4 a,.h4 a,h5 a,.h5 a,h6 a,.h6 a,.comment-author a,.entry-author-name,.entry-author-name a{color:#373737;}p.has-drop-cap:not(:focus):first-letter{color:#373737;}.king-header-section a:not(.button),.king-header-section .king-toggle,.king-header-section .menu .sub-menu a:not(.button),.king-header-section .menu .sub-menu .king-toggle,.king-header-section-vertical a:not(.button),.king-header-section-vertical .king-toggle,.king-header-section-vertical .menu .sub-menu a:not(.button),.king-header-section-vertical .menu .sub-menu .king-toggle{color:#373737;}.navigation .nav-links .current{color:#373737;}table th{color:#373737;}button,input[type="button"],input[type="reset"],input[type="submit"],.button,a.button,a.wp-block-button__link{background-color:#dd1c1a;border-color:#dd1c1a;}button:hover,button:focus,input[type="button"]:hover,input[type="button"]:focus,input[type="reset"]:hover,input[type="reset"]:focus,input[type="submit"]:hover,input[type="submit"]:focus,.button:hover,.button:focus,a.button:hover,a.button:focus,a.wp-block-button__link:hover,a.wp-block-button__link:focus{background-color:#b50000;border-color:#b50000;}.king-header-logo .king-logo-image{width:200px;}.king-header-mobile-logo .king-logo-image{width:200px;}.king-header-main-bar{height:60px;font-family:"Montserrat",sans-serif;color:#333;}.king-header-main-bar .menu .menu-item>.king-menu-item-link{font-family:"Montserrat",sans-serif;font-weight:600;text-transform:none;}.king-header-main-bar .menu>.menu-item .sub-menu .menu-item>.king-menu-item-link{font-family:"Montserrat",sans-serif;}.king-header-main-bar .menu>.menu-item .sub-menu{color:#333;}.king-header-main-bar a:not(.button),.king-header-main-bar .king-toggle,.king-header-main-bar .menu>.menu-item .sub-menu a:not(.button){color:#333;}.king-header-main-bar a:not(.button):hover,.king-header-main-bar a:not(.button):focus,.king-header-main-bar .king-toggle:hover,.king-header-main-bar .king-toggle:focus,.king-header-main-bar .menu>.menu-item .sub-menu a:not(.button):hover,.king-header-main-bar .menu>.menu-item .sub-menu a:not(.button):focus{color:#dd1c1a;}.king-header-main-bar .menu>.menu-item .sub-menu a:not(.button):hover,.king-header-main-bar .menu>.menu-item .sub-menu a:not(.button):focus{color:#dd1c1a;}.king-header-main-bar:not(.king-header-menu-highlight-none) .king-header-menu>.menu>.current-menu-item>.king-menu-item-link:before,.king-header-main-bar:not(.king-header-menu-highlight-none) .king-header-menu>.menu>.current-menu-ancestor>.king-menu-item-link:before{background-color:#dd1c1a;}.king-header-top-bar{font-family:"Montserrat",sans-serif;font-weight:400;}.king-header-top-bar .menu .menu-item>.king-menu-item-link{font-family:"Montserrat",sans-serif;font-weight:500;}.king-header-top-bar .menu>.menu-item .sub-menu .menu-item>.king-menu-item-link{font-family:"Montserrat",sans-serif;font-weight:400;}.king-header-top-bar a:not(.button),.king-header-top-bar .king-toggle,.king-header-top-bar .menu>.menu-item .sub-menu a:not(.button){color:#000;}.king-content-inner{padding:20px 20px 30px 20px;}.king-content-layout-narrow .alignwide,.king-content-layout-wide .alignwide{left:calc(50% - 50vw + 0);max-width:calc(100vw - ( 2 * 0 ));}.king-footer-widgets-bar-inner{padding:30px 20px 30px 20px;background-color:#000;}.king-footer-widgets-bar{font-family:"Montserrat",sans-serif;color:#fff;}.king-footer-widgets-bar .widget-title{font-family:"Montserrat",sans-serif;font-size:20px;color:#fff;}.king-footer-widgets-bar a:not(.button){color:#fff;}.king-footer-widgets-bar a:not(.button):hover,.king-footer-widgets-bar a:not(.button):focus{color:#dd1c1a;}.king-footer-bottom-bar-inner{padding:15px 20px 15px 20px;border-width:1px 0 0 0;background-color:#000;border-color:#191919;}.king-footer-bottom-bar{color:#fff;}.king-scroll-to-top{background-color:#dd1c1a;}.king-scroll-to-top:hover,.king-scroll-to-top:focus{background-color:#dd1c1a;}@media screen and (max-width:499px){h1,.h1{font-size:22px;}.title,.entry-title,.page-title{font-size:22px;}h2,.h2{font-size:20px;}h3,.h3{font-size:20px;}legend,.small-title,.entry-small-title,.comments-title,.comment-reply-title,.page-header .page-title{font-size:14px;}.king-content-inner{padding:0 15px 0 15px;}}:root{--tcb-color-0:#dd1c1a;--tcb-color-1:#000;--tcb-color-2:#373737;--tcb-color-3:#2ecc71;--tcb-color-4:#dcd5d5;--tcb-color-5:#dcd5d5;--tcb-color-6:#fff;--tcb-color-7:#00de04;--tcb-gradient-0:linear-gradient(0deg,#1e4d32 0%,#2ecc71 100%);}.breadcrumbs{padding:10px;color:#fff;z-index:1;background:linear-gradient(90deg,#000,transparent);position:absolute;top:0;left:0;}.breadcrumbs ul{margin:0;padding:0;}.breadcrumbs ul li{display:inline-block;margin:0;padding:0 0 0 6px;}.sidebar .widget.widget_categories{margin-top:30px !important;}.ks-col.full{display:block;}.tve_ea_thrive_animation.tve_anim_appear{transform:scale(1) !important;opacity:1 !important;}.swp_social_panel.swp_default_full_color .swp_facebook{background:#0f56b2;}.swp_social_panel.swp_default_full_color .swp_twitter{background:#0e75b4;}.adthrive-ccpa-link,.adthrive-ccpa-link span,.adthrive-footer-message span,.adthrive-privacy-preferences a{color:#707070 !important;}.screen-reader-text{display:block;}.ks_toc_list{background:#f5f5f5;}.ks_toc_list a{color:#dd1c1a;}.ls-flex-row .entry-small-title{padding:0 10px;}.ls-flex-row .entry-small-title a{color:#333;font-size:15px;}.fb-box{border:3px solid #dd1c1a;margin:20px auto;padding:15px 15px 15px 10px;}.block-cta_box{margin-bottom:15px;}.tve-leads-post-footer.tve-leads-triggered,.tve-leads-in-content.tve-leads-triggered,.tve-leads-shortcode.tve-leads-triggered{transition:all 0s;}.thrv-page-section.tve-height-update .tve-page-section-in{min-height:50px;}.faq_block .ks_answer p{margin-bottom:20px;}.ks-block.block-table_of_contents{margin-bottom:20px;}.ks_video img{object-fit:cover;max-height:400px;width:100%;}.ks-block .img-responsive{width:100%;}.ks_toc_list a{line-height:2;}:not(#tve) .thrv_toggle_shortcode .tve_faq:hover > .tve_faqI > .tve_faqB h4:not(.tve_toggle_open_text){color:#222 !important;}.ks-width .sidebar-inner .ls-box{margin-top:30px;}.ks_toc_list a{font-size:15px;}.ks_line{height:1px;background:#ccc;}.ks-block ol{margin-bottom:15px;}.hidden{display:none;}.thrv_post_grid .tve_post .tve-post-grid-title{text-align:center;font-size:16px !important;font-weight:600;line-height:1.5;color:#323232;}.entry-author-social{border-top:1px solid #ccc;padding-top:15px;margin-bottom:-10px;}.fb-box h2,h1.entry-title{color:#dd1c1a;}.widget_lsproduct_widget{background:#fff !important;}.ls-features{padding:10px 0px !important;text-align:left;margin:10px 0 -15px 0 !important;}.ls-features li{position:relative;padding:0 0 10px 40px !important;min-height:26px !important;display:flex;vertical-align:center !important;align-items:center;margin-bottom:15px !important;font-weight:bold;}.ls-features li:before{content:"✓" !important;position:absolute;color:#333 !important;font-size:28px !important;z-index:2;top:8px !important;left:4px !important;line-height:18px;}.ls-features li:after{content:"";position:absolute;left:2px;border:4px solid #fd1300 !important;top:8px !important;width:25px;height:25px;border-radius:50%;}.button.button-small{font-size:12px;padding:5px 10px;}.king-header-logo .king-logo-image{margin-top:-5px;}.post_author{position:relative;text-align:center;margin-bottom:20px;}.post_author span{display:block;color:#666;}.post_author img{position:absolute;left:50%;top:-40px;transform:translate(-50%,-50%);border:4px solid #fcfcfc;border-radius:50%;box-shadow:0 0 10px rgba(0,0,0,.1);}.entry-author{margin:1rem 0;}.entry-author-social a{font-size:20px;text-decoration:none !important;}.site-footer .king-icon{height:2em;}.sidebar .widget{box-shadow:0 1px 3px 0 rgba(0,0,0,.1);}.sidebar .widget_categories{background:#f9f9f9;}.sidebar .widget-title{background:#fff;color:#232323;padding:10px;margin:0 !important;text-align:center !important;}.sidebar .widget_categories a{padding:0 0 0 20px;display:block;color:#333;position:relative;line-height:42px;}.sidebar .widget_categories ul{margin:0;padding:0;}.sidebar .widget_categories ul li{position:relative;}.sidebar .widget_categories li:hover:before{width:100%;}.sidebar .widget_categories li:hover a{color:#fff;}.sidebar .widget_categories li:before{content:"";transition:all .2s ease-in-out;position:absolute;width:2px;height:100%;}.sidebar .widget_categories li.cat-item-16:before{background:#8224e3;}.sidebar .widget_categories li.cat-item-12::before{background:#81d742;}.sidebar .widget_categories li.cat-item-8::before{background:#ee2;}.sidebar .widget_categories .cat-item::before,.widget_categories .cat-item .count{background:#df2523;}.sidebar .widget_categories li.cat-item-15::before{background:#1e73be;}.site-header{box-shadow:0 0 10px rgba(0,0,0,.1);}.title,.entry-title,.page-title{text-transform:uppercase;text-align:center;}.ks_question:after{content:"‣";}.ks_question.expanded::after{content:"‣";transform:rotate(90deg) translate(1px,-5px);}.ks_toc_list,.ks_toc{box-sizing:border-box;}.ks_toc_list > ul{margin:0 !important;}.ks_toc_list > ul ul{margin-left:15px !important;}.ks_question{background:#f4f4f4;padding:15px 50px 15px 20px;}.ks_question:after{color:#a3a3a3;right:20px;}.ks_question::before{width:50px;}#colophon .king-footer-widgets-bar-column:nth-child(2) div.widget_nav_menu{margin-left:0%;}#colophon .king-footer-widgets-bar-column:nth-child(3) div.widget_nav_menu{margin-left:0%;}.site-footer [class*=bit-] .widget:last-child{margin-bottom:0;}#colophon .king-footer-widgets-bar-column{width:30.33%;}#colophon .king-footer-widgets-bar-column:first-child{width:39.33%;}#colophon .king-footer-widgets-bar-column:nth-child(1){width:30%;}#colophon .king-footer-widgets-bar-column:nth-child(2){width:20%;}#colophon .king-footer-widgets-bar-column:nth-child(3){width:25%;}#colophon .king-footer-widgets-bar-column:nth-child(4){width:25%;}.king_widget_social{margin-top:-25px;}.king_widget_social a{color:#fff !important;background:#db1b1a;border-radius:50%;width:40px;height:40px;box-sizing:border-box;font-size:20px;font-size:18px;text-align:center;line-height:2;display:inline-block;}footer#colophon .king-footer-widgets-bar-column ul{margin-left:20px;}footer#colophon .king-footer-widgets-bar-column ul li{position:relative;}footer#colophon .king-footer-widgets-bar-column ul li:before{position:absolute;color:#dd1b16;left:-17px;top:-10px;content:"";font-family:FontAwesome;font-size:25px;}.sitewide_container{max-width:850px;margin:10px auto;text-align:center;font-size:14px;font-weight:600;padding:10px;border:1px dashed #999;color:#666;}.sitewide_container a{color:#444;}.faq1{border:0;}.faq1 .tve_faq{border-bottom:1px solid #fff;background:#f4f4f4 !important;}.faq1 .tve_faq .tve_toggle{top:50%;margin-top:-5px !important;left:auto;right:20px;z-index:2;}.faq1 .tve_faq h4{color:#000 !important;}.faq1 .tve_faq:hover{background:#f4f4f4 !important;}.faq1 .tve_faq .tve_toggle{background:url("https://nitrocdn.com/YqWChGxIQekfBOvhwXWscQEtUUUCNlMl/assets/static/source/rev-c9fc6e2/wp-content/plugins/thrive-visual-editor/editor/css/images/toggle_closed.png") no-repeat center center;}.faq1 .tve_faq .tve_toggle.nitro-lazy{background-image:none !important;}.tve_faqB{position:relative;}.faq1 .tve_faq .tve_toggle{opacity:.3;}.faq1 .tve_faq .tve_faqC{padding:10px;background:#fff;border-left:1px solid #f4f4f4;border-right:1px solid #f4f4f4;}.faq1 .tve_faq{position:relative;}.faq1 .tve_faq .tve_faqB:after{visibility:visible;background:#eee;content:"";position:absolute;width:52px;height:100%;top:0px;right:0px;z-index:1;opacity:.6;}.faq1 .tve_faq h4{padding:0 20px 0 1px !important;line-height:1.4;}.single #primary article div:not(.ls-cta) a[href*=totalshape],.single #primary article div:not(.ls-cta) a[target=_blank]{color:#000;text-decoration:underline;}.single #primary article div:not(.ls-cta) a[href*=amazon],.single #primary article div:not(.ls-cta) a[href*='/product']{color:#dd1c1a;text-decoration:underline;}.single #primary article .ks_cta{color:#fff !important;text-decoration:none !important;}.single #primary article .ls-cta,.single #primary article .ls-cta a{color:#fff !important;}html .entry-author a.button,html #primary article .swp_social_panel a{color:#fff !important;}.ls-cta.ls-lead span{border:0;background:transparent;padding:0;color:#fff !important;display:inline-block !important;}.ls-cta.ls-lead *{font-size:18px;padding:0;margin:0;}.ks_cta{padding:8px 20px;}.top3 .ks_cta{padding:8px 10px;}.ks_line{margin:50px 0 50px 0;}.border.secondary_border.cons{border:2px solid #dd1c1a;border-radius:5px;}.border.secondary_border.pros{border:2px solid #0ca750;border-radius:5px;}html #tve_editor .ls-ltrigger.ls-cta.ls-lead span{font-weight:bold;}.ls-cta.ls-lead{box-shadow:0 8px 14px #8fd739 inset,0 -12px 14px #1e840a inset,0 5px 5px rgba(0,0,0,.2);background:linear-gradient(180deg,#58df02 0%,#66b714 35%,#49b114 100%);text-shadow:0 2px 0 rgba(0,0,0,.2);border-top:3px solid #77a005;}html #tve_editor .thrv-styled-list-item span *,html #tve_editor .tcb-styled-list .thrv-styled-list-item .tcb-styled-list-icon-text{font-size:16px !important;line-height:1.6;}html .ts_main_b a.tcb-button-link{background:#dd1c1a !important;}p{font-size:16px;}.thrv-leads-form-box.thrv_wrapper{background:transparent !important;padding:0 !important;}.thrv-button.ls-cta a.tcb-button-link,.thrv-button-group-item a.tcb-button-link{background:transparent !important;}.tve-tl-anim{opacity:1 !important;}.hide{display:none;}.paypal_opt_in_fen_trigger{text-align:center;}.iwrap span{position:absolute;left:0;top:50%;width:100%;padding:20px;font-size:30px;font-weight:bold;color:#fff;z-index:1;text-align:center;background:linear-gradient(90deg,rgba(0,0,0,.1),rgba(0,0,0,.9),rgba(0,0,0,.9),rgba(0,0,0,.1));transform:translatey(-50%);}.iwrap img{display:block;width:100%;height:auto;}.ls-box{border-width:4px !important;padding:20px;text-align:center;max-width:300px;}p.ls-headline{margin:0 -15px;font-weight:bold;color:#000;padding-bottom:0;margin-bottom:0;}.ls-description{color:#dd1f1d;font-weight:bold;font-size:20px;margin-bottom:0;padding:0;text-transform:uppercase;line-height:100%;}.ls-media a{position:relative;display:inline-block;}.ls-stamp{position:absolute;background-size:contain;background-repeat:no-repeat;background-image:url("https://totalshape.com/wp-content/themes/voice-child/ls/images/editorgreen.png");transform:rotate(-8deg);}.ls-stamp.nitro-lazy{background-image:none !important;}.ls-stamp.ls-danger{background-image:url("https://totalshape.com/wp-content/themes/voice-child/ls/images/editorred.png");}.ls-stamp.ls-danger.nitro-lazy{background-image:none !important;}.ls-cta:hover{text-decoration:none;}.ls-cta{background:green;background:#58df02;background:-moz-linear-gradient(180deg,rgba(88,223,2,1) 0%,rgba(39,119,0,1) 35%,rgba(50,146,1,1) 100%);background:-webkit-linear-gradient(180deg,rgba(88,223,2,1) 0%,rgba(39,119,0,1) 35%,rgba(50,146,1,1) 100%);background:linear-gradient(180deg,rgba(88,223,2,1) 0%,rgba(39,119,0,1) 35%,rgba(50,146,1,1) 100%);filter:progid:DXImageTransform.Microsoft.gradient(startColorstr="#58df02",endColorstr="#329201",GradientType=1);color:#fff !important;border-radius:25px;padding:10px 15px;font-size:15px;font-weight:bold;display:inline-block;display:block !important;text-transform:uppercase;border-top:2px solid #287900;border-bottom:2px solid #4ac101;box-shadow:0 19px 11px -20px rgba(0,0,0,.8);margin:20px auto;width:auto !important;}html #tve_editor .ls-cta a.tcb-button-link{padding-left:15px !important;padding-right:15px !important;padding-top:10px !important;padding-bottom:10px !important;}html #tve_editor table .ls-cta span.tcb-button-texts > span{display:block;padding:0;padding:0px !important;font-size:12px !important;}.post article h3{color:#373737;}.entry-content p:last-child{margin-bottom:0;}.thrv_wrapper ul,.thrv_wrapper ol{padding-left:0;}.rel_posts{margin:40px 0;}.rel_posts a{text-decoration:none !important;}.rel_posts .entry-thumbnail img{height:160px;object-fit:cover;}.rel_posts .entry-small-title{padding:10px;}.entry-layout-grid .entry-wrapper{box-shadow:0 5px 5px rgba(0,0,0,.2);}.king-header-section .king-header-menu .sub-menu .menu-item:not(:last-child){border-bottom:1px solid #eee;}.ec{position:relative;}.ec:after{content:"";background:url("https://totalshape.com/wp-content/themes/voice-child/images/editors-choice.png");background-size:100%;height:0;padding-top:100%;left:0;top:20%;width:40%;position:absolute;background-repeat:no-repeat;}.ec.s20:after{width:20%;}.ec.s30:after{width:30%;}.ec.s40:after{width:40%;}.ec.s50:after{width:50%;}.ec.s60:after{width:60%;}.ec.s70:after{width:70%;}.ec.s80:after{width:80%;}.ec.s90:after{width:90%;}.ec.nt20:after{top:-20%;}.ec.nt10:after{top:-10%;}.ec.t0:after{top:0%;}.ec.t10:after{top:10%;}.ec.t20:after{top:20%;}.ec.t30:after{top:30%;}.ec.t40:after{top:40%;}.ec.t50:after{top:50%;}.ec.t60:after{top:60%;}.ec.t70:after{top:70%;}.ec.l10:after{left:10%;}.ec.l20:after{left:20%;}.ec.l30:after{left:30%;}.ec.l40:after{left:40%;}.ec.l50:after{left:50%;}.ec.l60:after{left:60%;}.ec.l70:after{left:70%;}.ec.l80:after{left:80%;}.ks-block{max-width:1040px;}.ks-block ul:not([class]){display:block;}@media (max-width:767px){.breadcrumbs{padding:10px;position:relative;margin:0 -40px;}.sitewide_container{font-size:12px;}#colophon .king-footer-widgets-bar-column{width:100% !important;padding:0 15px !important;margin:0 !important;}#colophon .king-footer-widgets-bar-column:nth-child(2) div.widget_nav_menu{margin:0;}#colophon .king-footer-widgets-bar-column:nth-child(3) div.widget_nav_menu{margin:0;}.entry-content img.sitewide_notice,footer#colophon .king-footer-widgets-bar-column ul li{margin-bottom:12px;}.king_widget_social .king-widget-social a{margin-right:5px;}.entry-author-social a{margin-right:15px;}}